I think Tony is exactly right. It’s not that WE don’t know what a statement of work is. Its that the customer doesn’t. In fact, I’m been in this business for 20 years and can probably count on one hand the customers who wouldn’t be either offended or put off by signing a “statement of work”. I’m not disagreeing with its merit. In fact I think it’s a wonderful idea.. in a perfect world. Maybe this is an area by area thing, I don’t know. In my neck of the woods though, this wouldn’t fly at all.
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